Field Sales Support

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Field Sales Support

Our sales team is out there every day calling on architects, designers, and contractors at offices and job sites. For project walkthroughs, to answering questions and organizing supplies, our number one priority is to make our clients’ lives easier and to clear any roadblocks that could lead to project delays. Read below to see many of our field services designed to cater to our clients' needs.  

Shipping & Delivery

Water Mill Building Supply offers home or jobsite delivery of all products we sell. We operate a private fleet of Trucks that deliver to the local east end area. Our regular delivery area extends from Montauk to Westhampton. We often make deliveries in this area same day, or next day. We also offer delivery west of Westhampton, as far as Manhattan. These deliveries are made by our extended network of trucks, operated by other businesses in Trade Supply Group. These deliveries usually take 2-3 days. Truck delivery is free for orders over $500 (pre-tax). Orders under $500 will include a $20 fuel surcharge. As a convenience to our customers, Water Mill Building Supply also offers shipping for smaller orders via UPS Ground, or larger orders by Common Carrier.

Expedited Orders and Rush Delivery

Many of our vendors offer expedited processing for special orders for a fee. We can also request that your special order be shipped to us via Overnight or Two Day Delivery. These options can save you time, ensuring that your project stays on track. Not all vendors/distributors offer these options, so ask your salesperson if this is an option for your special order. Any increased charges from these options will be added to your invoice.

Custom Color Paint Mixing

Our expert paint team can identify or reproduce a paint color from a sample, magazine or anything else. Bring us your sample and see what we can do!

Repair Shop Services

Our Repair Shop is ready to repair your screens and glass panes, as well as power tools and cords. We also sharpen tools, saw blades, and tune up power equipment. We have the expertise and equipment at the ready to fix and repair items large and small.

Custom Screens & Storm Windows:
  • Custom Built Porch Screens
  • Custom Built Window Screens
  • Custom Storm Plexi Replacement Windows
  • We can duplicate most any screen window or storm

Blade Sharpening:
  • Chainsaw
  • Mower Blades
  • Saw Blades
  • Pruners
  • Knives

Screen Door & Window Repairs/Replacements:
  • Bronze Screen
  • Fiberglass Screen
  • Aluminum Screen
  • Pet Screen
  • Spline
  • Repair/Replacement Screen Door Rollers
  • Wood Frames (Repairs only)
  • Aluminum Frames
  • Metal Frames (Repairs only)
  • Repair/Replacement Plungers

Storm Window Repairs & Replacements:
  • Custom cut plexi, lexan or glass
  • Custom repair/replacement aluminum frames (Windows only)

Small Engine Repairs:
  • Authorized Echo Tech Force Technician
  • Small Engine Repairs & Service - Oil Filters, Oil Changes, Air Filters, Belt Replacement, Spring/Fall Service
  • Chainsaws
  • Lawnmowers
  • Hedge Trimmers
  • Weed Whackers
  • Blowers

Blueprint Takeoffs

Our blueprint reading and takeoff services assist in determining the exact material requirements needed to complete your projects on budget and on time.

Lumber Cutting

The lumber yard at Water Mill Building Supply carries a huge amount of hardwood, softwoods, engineered lumber and sheet goods. The yard team is able to crosscut lumber to fit in your vehicle, or cut down sheet goods to size. A few cuts per piece of lumber are no charge, however multiple cuts per piece will incur a fee, typically 2 dollars per cut.

Design Center

Simon’s Hardware & Bath at Water Mill offers high-end hardware, kitchen and bath fixtures and furniture. With a showroom displaying a selection of items from manufacturers in North America and across the world, alongside knowledgeable staff, our design center can assist you in bringing your concepts to life.

Shop Services

Our Shop is ready to provide you with all the parts and products you need to repair your screens, windows, panels, & equipment. Reach out to us today for all the parts and advice you need to get the job done.

Screen Door & Window Screen Repair Products Available (Various Sizes):
  • Bronze Screen
  • Fiberglass Screen
  • Aluminum Screen
  • Pet Screen
  • Spline
  • Replacement Screen Door Rollers
  • Aluminum Frames
  • Replacement Plungers
  • Storm Window Replacement Parts & Products:
  • Single Pane Glass; Various sizes custom cut at customer request 1/8” & 1/4” Plexi Glass:
  • Various sizes custom cut at customer request
  • Power & Pneumatic Tool Repair:
  • Quick Turnaround to get you back in action
  • Outsourced Tool Repair; Tools sent to Top Brand’s Best Mechanics